Contact Us

If you did not receive an email from us, please double check your spam folder and then click the 'not spam' button.

To check the status of an existing order, please visit our Order Status page.

To submit a warranty claim for a broken or defective item, please visit our Warranty Claim page.

Please visit our Frequently Asked Questions page for immediate answers to most commonly asked questions.

We only accept orders placed through StringKing.com and cannot take orders over the phone.